Frequently Asked Questions
Q/ Do I have to use anything else with Water Treatment & Conditioner?
A/ This all depends upon how your spa is being used, and your source water (water used to fill or refill a spa). For an example: we highly recommend using one of our Micron Pre-filters depending upon your particular water source. Source water from wells or water containing heavy metals we recommend using the Carbon Block Pre-filter. Now that some water municipalities are putting phosphates and other contaminants which may affect your pH, alkalinity, etc... we recommend using the Micron Pre-filter. We recommend using the all-natural Sea Klear once a week. It is a 4 in 1 clarifier which means 1-clears up cloudy water 2-contributes to filter efficiency 3-eliminates scum 4-helps to remove metals in your water. Water Treatment & Conditioner is to be used in conjunction with the minimum recommended amount of EPA registered sanitizer. We highly suggest using it with ONLY 99% Sodium Dichlor (Spa Chloring Granules). This particular type of chlorine will 'gas out' of your spa water.
Q/ Recently I noticed my Spa water was getting a little cloudy. What has caused this to happen?
A/ Cloudy water may be caused by several things, for example soap on skin from recent shower, deodorants, lotions, body creams, soap residue or dyes in bathing suits, make-up, not rinsing your filter(s) often enough, etc... Also to much use of fragrances or other items put in your water. To clear up cloudy water first rinse your filter(s). Use recommended amount of Sea-Klear clarifier, run all jets with your cover off for 30 minutes, and shock with a tsp of Sodium Dichlor (always when doing this run all jets and pumps on high for 30 minutes with cover off to 'gas out'). Never get in your spa if you have done this and your water is still very cloudy. We would recommend shocking the water with Sodium Dichlor if your spa water is still cloudy, shock again with another tsp of the Sodium Dichlor following the procedure as described above. Be patient the water will clear up it just may take a little more time. If your water remains cloudy chances are your filter(s) has lost its efficiency and we would recommend purchasing a new one. Please keep in mind that if someone in the last day or two has gotten in you spa with cream, lotion, or oils on their skin, even if it were put on 10-12 hours earlier, will come off in your water and may clog your filter(s). Which would render it useless until deep soaking and cleaning.
Q/ We had some friends over recently and I had a bunch of foam appear when I turned on my jets. Why?
A/ Someone had not properly rinsed their bathing suit and it is soap residue. It is recommended to purchase a swimming pool skimmer net, dip out foam and clean the filter(s) thoroughly. You may have to do this twice because of the soap residue left in your spa lines. You may also notice your spa water having a color tint from bathing suits fading. This will also clear up in time, if your filter(s) is working properly.
Q/ I am considering purchasing a new spa and don't want to wait the 5 days of using the penetrating spa cleanser, any suggestions?
A/ When you consider that most if not all new spas are water tested at the factory and that some may still have old water in the lines, we suggest using the Sodium Dichlor for the first few days along with Water Treatment & Conditioner to be sure this water is sanitized. Then use the Penetrating Spa Cleanser the first time you drain your spa to thoroughly clean and protect your equipment.
Q/ Are The Natural Eco Solutions Products more expensive than traditional chemicals?
A/ No, in fact much less expensive than any other product!